Microsoft, Northern Trust Expand AI Collaboration to Streamline Client Onboarding

• Microsoft and Northern Trust expanded their AI collaboration on Nov. 9, 2026, deploying a client onboarding agent for Front Office Solutions.
• The jointly developed agent standardizes historical transaction data, cutting preparation time by 83%, from two and a half weeks to three days.
• First-pass quality reached a 96.5% F1 score, a measure combining precision and recall.
• Built on Azure, the agent retains human oversight throughout onboarding, with Northern Trust maintaining control of client data.

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