Five9 agrees to acquire Level AI for about $325 million

• Five9 has agreed to acquire Level AI in a transaction valuing the customer-experience AI platform at approximately $325 million.
• The purchase will be funded with balance-sheet cash, with closing expected in 2026, subject to closing conditions.
• The acquisition will expand AI capabilities for agent performance, customer-interaction automation and conversation analysis.
• Level AI applications will remain available as standalone solutions, including for on-premises contact centers, alongside integration into the buyer's platform.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Five9 Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202611051605BIZWIRE_USPR_____20261105_BW026496) on November 05, 2026, and is solely responsible for the information contained therein.