ServiceNow Expects AI Deployment Investments to Trim Q4 Subscription Revenue Growth by 50 Basis Points

• ServiceNow forecasts 2026 subscription revenue of $15.78 billion to $15.79 billion, representing 22.5% growth.
• Fourth-quarter subscription revenue growth is projected at 21.5% in constant currency, with current remaining performance obligations growth of 18.5%.
• Non-GAAP operating margin is forecast at 32% for the fourth quarter, versus 31.5% for the full year.
• AI deployment investments are expected to shift 50 basis points of fourth-quarter subscription revenue growth into professional services, versus 25 basis points previously.
• Termination-for-convenience provisions are expected to exclude approximately 50 basis points of year-over-year subscription backlog growth from current remaining performance obligations at year-end.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ServiceNow Inc. published the original content used to generate this news brief on October 28, 2026, and is solely responsible for the information contained therein.