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Professional firms struggle to measure value of AI spending, Intapp says

PUBT·10/19/2026 19:24:58
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Professional firms struggle to measure value of AI spending, Intapp says
  • Professional services firms face mounting scrutiny of AI spending as business benefits remain unclear, according to Intapp's analysis.
  • Purchasing decisions are shifting toward measurable outcomes rather than tool features, with firms questioning costs, operational improvements and accountability.
  • Individual productivity gains do not necessarily improve firm performance; investment decisions should prioritize firmwide outcomes over individual convenience.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Intapp Inc. published the original content used to generate this news brief on October 19, 2026, and is solely responsible for the information contained therein.