Notable introduces Flow Compass, giving healthcare operators control of their AI workforce

Healthcare operators can now conversationally ask what's working in their automations, what's at risk, and what to do next, and get answers grounded in their own live workflows.

SAN MATEO, Calif., Oct. 19, 2026 /PRNewswire/ -- Notable, the leading healthcare AI platform for transforming workforce productivity, today announced Flow Compass, a new intelligence layer of the Notable Platform. Flow Compass helps health systems build, test and deploy dependable AI automation, see what it's doing and what it returns, and scale it with governance and human control built in.

Health systems face growing demand, constrained staffing, and rising costs, and many are turning to AI agents to add capacity. Building an agent is becoming the easy part. The harder part is keeping dozens or hundreds of agents dependable as workflows, systems and models change. Operators also need to know where to automate next, whether their agents are performing as intended, and what those agents return. That work grows with every workflow a health system adds.

Flow Compass is part of Notable's System of Work, where people and AI agents coordinate across existing applications to complete work from start to finish. While systems of record capture what happened, a System of Work gets the work done. With Flow Compass, operators simply ask, "How can I reduce turnaround time on my referrals?" or "What's causing my appointment outreach workflows to fail?" in a conversational chat. They get clear answers and next steps grounded in their own workflows.

With Flow Compass, health systems can:

• Find and fix what's slowing them down: Scope a workflow's problem, success metrics and phasing. Each plan adds to the health system's operating context, so every new project moves from idea to impact faster.
• Turn operational expertise into working agents: Build with proven templates, skills and connectors, with step-by-step guidance. Before go-live, run readiness reviews, generate test cases, and document each workflow's ownership, steps and subflows.
• Know what's working and what it's worth: Ask questions about flows, runs and costs, and build dashboards that show revenue generated, cost saved and utilization.
• Make every workflow better over time: Analyze failed runs, trace a problem across complex configurations to its root cause, and see every workflow a change could affect.

Teams gain more capability and control over their automation, and Notable's experts remain available when they need them.

"Healthcare doesn't have a shortage of technology. It has a shortage of capacity to get the work done," said Pranay Kapadia, co-founder and CEO of Notable. "We've already demonstrated what is possible, returning more than 3.2 million hours annually to healthcare teams and generating over $130 million in annual revenue and cost savings for our partners. The next challenge isn't deploying another AI agent. It's giving operators the ability to run an entire workforce of them, across every department, with the visibility, accountability and continuous improvement they expect from their people. Flow Compass makes this possible."

Built for the complexity of healthcare

Unlike general-purpose AI tools, Flow Compass draws on:

• A decade of healthcare automation expertise: Best practices, lessons learned and vetted skills, plus reusable capabilities shared across the Notable network, so no health system has to solve the same operational problem twice. Notable maintains certified compliance across HIPAA, HITRUST CSF, SOC 2 Type II, ISO 27001 and more.
• Each health system's unique context: Data from Notable's Connector Hub, including the EHR, clearinghouses and knowledge bases, paired with the flow definitions, runs, phone calls, faxes and other context already on the Notable Platform.
• Governance and safety: Flow Compass works within each user's role-based access, keeps an audit trail of its actions and cites its sources. Guardrails, test suites and voice simulation are built in, and only the health system's team can publish workflows or flow changes.

Real-world impact: Finding problems before they reach patients

NKC Health was preparing to launch a workflow that sends a headache questionnaire to about 250 patients a week before their visits. During the team's pre-launch review, Flow Compass flagged a configuration detail that needed adjusting so patients' answers would be written back into the chart, preventing significant manual rework from staff. The team made the update before go-live, and now patients complete the questionnaire at home on their own time, and their answers are in the EHR when the physician sees them.

"When we build agentic workflows, we're very mindful about how they impact our patients," said Dr. Todd Beardman, CMIO at NKC Health. "That level of scrutiny of our flows is vital. It gives us confidence to move quicker, build more, and create more impact for our organization."

At Beacon Health System, Jen Hopper, Digital Transformation Strategist, uses Flow Compass to work through operational problems with her teams and understand what the platform can do. It also lays out the steps to build and test a workflow, which turns ad hoc tinkering into a structured project.

"There are business problems where people have struggled to find a solution," Hopper said. "Now I can be presented with that problem and say, 'I might have a solution for you. Let me go brainstorm with the agent and see what we can do.'"

Toward a continuously improving System of Work

Notable is building a new System of Work, where people and AI agents work side by side, including on running the automation itself. Next, agents will proactively monitor workflow performance, flag recurring failures and emerging risks, and recommend improvements before problems compound. Operators will direct a coordinated AI workforce, with people setting priorities, approving changes and staying accountable. The measure of success isn't how many agents a health system deploys. It's whether patients get care sooner, caregivers regain capacity and healthcare runs better.

Availability

Flow Compass is available now in Flow Studio, where teams can build and manage their Notable workflows.

About Notable

Notable is pioneering healthcare's new System of Work, where people and AI agents work together to transform how healthcare operates. Its AI Platform helps organizations redesign and automate patient access, care operations, revenue cycle management, and more, using multimodal agents that combine voice, language, document intelligence, and computer use across healthcare's fragmented systems. Notable has interacted with over 380 million patients. Each year it saves partners more than 3.2 million hours of work and generates over $130 million in revenue and cost savings, and 75% of deployments go live in under three months. Through the Notable Network, organizations build on proven workflows and shared expertise to accelerate innovation. Notable is backed by ICONIQ Growth, Greylock Partners, F-Prime, Oak HC/FT, Maverick Ventures, and 8VC. Learn more at notablehealth.com.

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SOURCE Notable