Thales survey shows 68% of Americans likely to adopt mobile driver’s licenses

• Thales published a 2026 North America survey flagging rising demand for digital-first DMV services, led by convenience, time savings, privacy, security.
• U.S. DMV satisfaction slipped to 3.7/5; 64% reported satisfaction; 75% still rely on in-person visits; 69% of visits ran over 30 minutes.
• Online portals showed broad adoption potential, with 94% of respondents likely to use one; support lagged in Midwest states versus East Coast.
• Mobile driver’s license uptake interest reached 68%; mobile ID user satisfaction measured 4.28/5.
• Self-service kiosk demand rose, with 70% willing to adopt; trust and simplicity flagged as key conditions for adoption.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. THALES SA published the original content used to generate this news brief on September 28, 2026, and is solely responsible for the information contained therein.