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Based on the functional positioning of the power grid, the State Grid Co., Ltd. has introduced a number of measures to better play the role of central enterprises, highlight their mission, and serve high-quality economic and social development. Consolidate and upgrade the “300” convenient electricity service. For all types of private economic organizations that use telegraph installations of 160 kilowatts or less, 380/220 volt low-voltage power supply is fully implemented to reduce customer electricity costs. In cities that meet the conditions, such as municipalities directly under the Central Government, provincial capitals, and planned separate cities, the upper limit of low-voltage access capacity was further raised from 160 kilowatts to 200 kilowatts. For major customers and key projects, we carry out hierarchical visits and regular contacts to provide all-round “one-on-one” power supply services. For market-based customers and export-oriented enterprises, we provide customized services such as green power green license transactions, retail package comparison, and electricity bill interpretation. Implement “one-click publication” of power supply service information to protect customers' right to know. Promote online intelligent services such as “face brushing” and “one-license billing” to continuously improve the customer service experience.

Zhitongcaijing·09/16/2026 11:33:12
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Based on the functional positioning of the power grid, the State Grid Co., Ltd. has introduced a number of measures to better play the role of central enterprises, highlight their mission, and serve high-quality economic and social development. Consolidate and upgrade the “300” convenient electricity service. For all types of private economic organizations that use telegraph installations of 160 kilowatts or less, 380/220 volt low-voltage power supply is fully implemented to reduce customer electricity costs. In cities that meet the conditions, such as municipalities directly under the Central Government, provincial capitals, and planned separate cities, the upper limit of low-voltage access capacity was further raised from 160 kilowatts to 200 kilowatts. For major customers and key projects, we carry out hierarchical visits and regular contacts to provide all-round “one-on-one” power supply services. For market-based customers and export-oriented enterprises, we provide customized services such as green power green license transactions, retail package comparison, and electricity bill interpretation. Implement “one-click publication” of power supply service information to protect customers' right to know. Promote online intelligent services such as “face brushing” and “one-license billing” to continuously improve the customer service experience.