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ACI survey shows 7% of fashion shoppers trust AI to buy without approval

PUBT·09/16/2026 10:15:18
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ACI survey shows 7% of fashion shoppers trust AI to buy without approval
  • ACI Worldwide research found limited consumer willingness to let AI buy fashion items without approval, signaling a near-term ceiling for agentic commerce.
  • Only 7% would allow autonomous purchases under predefined conditions; 53% are uncomfortable with AI purchasing on their behalf.
  • Value-led AI tools ranked highest, with price drop alerts at 35% and cross-retailer price comparisons at 35%.
  • Online payment failures carried high conversion risk: 39% abandoned purchases, 22% switched retailers, 53% tried another payment method.
  • Survey covered 3,328 adults in the US and UK in June 2026, pointing to demand for stronger authorization and fraud controls.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ACI Worldwide Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260916900770) on September 16, 2026, and is solely responsible for the information contained therein.