Telefónica extends strategic technology partnership with Meliá Hotels to support 250 hotels in 40 countries

• Meliá Hotels International renewed its strategic alliance with Telefónica to accelerate a global technology model centered on AI and cybersecurity.
• Deal supports more than 250 hotels across 40 countries, targeting a standardized, secure digital environment across the group.
• Telefónica will expand managed Service Desk services using AI to raise automation and speed incident resolution.
• Meliá handles about 240,000 IT requests a year, with over 70% automated, supported by more than 12,000 AI-assisted monthly conversations.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Meliá Hotels International SA published the original content used to generate this news brief on September 10, 2026, and is solely responsible for the information contained therein.