The failure of the British flight management system on the 8th has led to the cancellation of more than 2,000 flights. The British Civil Aviation Authority issued a statement on the 9th saying that the disruption of flight operations caused by this fault may be considered a “special condition” in passenger rights regulations, so affected passengers may not be able to receive compensation. British Transport Secretary Heidi Alexander said on the 9th that hundreds of thousands of travelers faced flight cancellations, diversions, and delays due to this fault, but she “doesn't think this incident is inevitable.” She has requested an independent investigation into the cause of this incident.

The failure of the British flight management system on the 8th has led to the cancellation of more than 2,000 flights. The British Civil Aviation Authority issued a statement on the 9th saying that the disruption of flight operations caused by this fault may be considered a “special condition” in passenger rights regulations, so affected passengers may not be able to receive compensation. British Transport Secretary Heidi Alexander said on the 9th that hundreds of thousands of travelers faced flight cancellations, diversions, and delays due to this fault, but she “doesn't think this incident is inevitable.” She has requested an independent investigation into the cause of this incident.