According to the Shanghai Transportation Department, the Online Car-hailing Branch of the Shanghai Taxi and Car Rental Industry Association organized 17 online car-hailing platform companies across the city to jointly sign and publish the “Shanghai Self-Regulatory Convention for the Online Taxi Reservation Industry” to regulate the operation order of the online car-hailing market. At the same time, it effectively protects the legitimate rights and interests of drivers and passengers, and comprehensively enhances the level of safety services in the industry. According to reports, the 2026 version of the Self-Regulatory Convention released this time is optimized and upgraded on the basis of the 2024 trial version. The full text is disclosed to the public for public supervision. The implementation status will be included in the annual service quality and reputation assessment of online car-hailing companies to tighten the platform's main responsibility for production safety. The Convention insists on strict control, equal emphasis on love, regulation and service, and strengthens the protection of the rights and interests of online car-hailing practitioners. It plays an exemplary role by selecting industry service models and conveys the positive energy of the industry. Relying on trade unions to set up communication channels, listen to drivers' demands, resolve employment conflicts, continue to promote the construction of drivers' posts, improve service facilities such as parking, charging, and rest, improve the working environment, and enhance drivers' sense of career acquisition and belonging.

According to the Shanghai Transportation Department, the Online Car-hailing Branch of the Shanghai Taxi and Car Rental Industry Association organized 17 online car-hailing platform companies across the city to jointly sign and publish the “Shanghai Self-Regulatory Convention for the Online Taxi Reservation Industry” to regulate the operation order of the online car-hailing market. At the same time, it effectively protects the legitimate rights and interests of drivers and passengers, and comprehensively enhances the level of safety services in the industry. According to reports, the 2026 version of the Self-Regulatory Convention released this time is optimized and upgraded on the basis of the 2024 trial version. The full text is disclosed to the public for public supervision. The implementation status will be included in the annual service quality and reputation assessment of online car-hailing companies to tighten the platform's main responsibility for production safety. The Convention insists on strict control, equal emphasis on love, regulation and service, and strengthens the protection of the rights and interests of online car-hailing practitioners. It plays an exemplary role by selecting industry service models and conveys the positive energy of the industry. Relying on trade unions to set up communication channels, listen to drivers' demands, resolve employment conflicts, continue to promote the construction of drivers' posts, improve service facilities such as parking, charging, and rest, improve the working environment, and enhance drivers' sense of career acquisition and belonging.