Vontier research finds 88% of convenience retailers hit by payment outages in past year

• Vontier published survey-based research on convenience retailers, flagging payment outages, fragmented systems, compliance costs as rising operational risks.
• Survey of 615 operators found 88% had at least one outage in the past 12 months; 36% reported three or more.
• Outages were often extended: 86% took longer than 15 minutes; 35% lasted one to four hours.
• Fragmentation was widespread: 68% used multiple payment processors; about 50% managed four or more terminal models.
• Median annual compliance costs were $100,000-$250,000 for fuel retailers, rising to $1 million for larger operators.
• Investment intent was high: 89% would modernize payments within 24 months with clear ROI; 57% within 12 months.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Vontier Corporation published the original content used to generate this news brief via Business Wire (Ref. ID: 20260813175719) on August 13, 2026, and is solely responsible for the information contained therein.