On the afternoon of August 11, Taotao Oxygen Cotton issued a statement: Recently, consumers reported that the company products they purchased had found suspected bug eggs after opening. The company has sent this batch of products to a third-party authoritative testing agency for inspection, and the results showed that they were qualified. In view of the fact that the outer packaging of the product as reported by it was opened and stored, the company has taken the initiative to go to the market supervision department to analyze the product or jointly entrust testing by a third party authority approved by both parties, but the consumer did not provide samples to be sent for inspection, and the source of the foreign matter could not be determined. The company understands consumers' concerns about the impartiality of sample storage and testing. It has now reported to government supervisory authorities and intervened in mediation to promote proper resolution of the incident.

On the afternoon of August 11, Taotao Oxygen Cotton issued a statement: Recently, consumers reported that the company products they purchased had found suspected bug eggs after opening. The company has sent this batch of products to a third-party authoritative testing agency for inspection, and the results showed that they were qualified. In view of the fact that the outer packaging of the product as reported by it was opened and stored, the company has taken the initiative to go to the market supervision department to analyze the product or jointly entrust testing by a third party authority approved by both parties, but the consumer did not provide samples to be sent for inspection, and the source of the foreign matter could not be determined. The company understands consumers' concerns about the impartiality of sample storage and testing. It has now reported to government supervisory authorities and intervened in mediation to promote proper resolution of the incident.