On the afternoon of July 23, according to media reports, a large number of consumer complaints were suspected of experiencing systematic “ticket bumps” when purchasing tickets for Xue Zhiqian's August concert at places such as Damai and Cat's Eye. After the payment was successful, the order automatically changed to Xue Zhiqian's tickets for the Beijing Railway Station at the end of July. More than 300 people have gathered in the rights protection group organized spontaneously by consumers. Information on 168 erroneous purchase orders has been collected. According to preliminary statistics, the amount involved is more than 150,000 yuan. In response, Damai's official publication refuted the rumor that recently, public opinion about purchasing tickets for Xue Zhiqian's “King of Beasts” concert tour appeared on the Internet. The platform attached great importance to it and carried out comprehensive inspection work as soon as possible. Through thorough investigation and traceability of system logs, user operation links and server data by the platform technical team during the performance sales period, it was confirmed that the platform's ticketing system was operating normally, and that there was no automatic “ticketing” technical failure in the system. Maogan's official publication stated that after investigation throughout the process by the technical department, the platform's ticketing system page display, session redirection, and order generation were all operating normally, and there were no problems such as abnormal ticket jumping in the system, incorrect session information, or abnormal order generation.

On the afternoon of July 23, according to media reports, a large number of consumer complaints were suspected of experiencing systematic “ticket bumps” when purchasing tickets for Xue Zhiqian's August concert at places such as Damai and Cat's Eye. After the payment was successful, the order automatically changed to Xue Zhiqian's tickets for the Beijing Railway Station at the end of July. More than 300 people have gathered in the rights protection group organized spontaneously by consumers. Information on 168 erroneous purchase orders has been collected. According to preliminary statistics, the amount involved is more than 150,000 yuan. In response, Damai's official publication refuted the rumor that recently, public opinion about purchasing tickets for Xue Zhiqian's “King of Beasts” concert tour appeared on the Internet. The platform attached great importance to it and carried out comprehensive inspection work as soon as possible. Through thorough investigation and traceability of system logs, user operation links and server data by the platform technical team during the performance sales period, it was confirmed that the platform's ticketing system was operating normally, and that there was no automatic “ticketing” technical failure in the system. Maogan's official publication stated that after investigation throughout the process by the technical department, the platform's ticketing system page display, session redirection, and order generation were all operating normally, and there were no problems such as abnormal ticket jumping in the system, incorrect session information, or abnormal order generation.