The Zhitong Finance App learned that Uber (UBER.US) said it has cut employees by 10% in its customer service department. This move is part of its strategy to promote organizational streamlining and comprehensively “embrace artificial intelligence (AI)”.

The Zhitong Finance App learned that Uber (UBER.US) said it has cut employees by 10% in its customer service department. This move is part of its strategy to promote organizational streamlining and comprehensively “embrace artificial intelligence (AI)”.