Zhao Yulong, chairman of the China Insurance Industry Association, said at the Lize Global Insurance Technology Conference today that in 2025, the total investment in information technology in the insurance industry will increase to 48 billion yuan, and the special investment in AI will increase by 1.5 billion yuan, an increase of 50% over the previous year. The long-term trend of increasing capital is clear. Judging from the AI penetration rate, in 2025, the penetration rate in the front office business field and product design process reached 28%, the sales process reached 50%, the underwriting process reached 35%, the risk control penetration rate in the middle and back office business sector reached 30%, the AI penetration rate in the investment field and market research and judgment process reached 31%, and the penetration rate of intelligent risk-return modeling reached 6.5%. Artificial intelligence has become an important means for the insurance industry to reduce costs and increase efficiency, optimize service experience, and strengthen risk prevention and control.

Zhao Yulong, chairman of the China Insurance Industry Association, said at the Lize Global Insurance Technology Conference today that in 2025, the total investment in information technology in the insurance industry will increase to 48 billion yuan, and the special investment in AI will increase by 1.5 billion yuan, an increase of 50% over the previous year. The long-term trend of increasing capital is clear. Judging from the AI penetration rate, in 2025, the penetration rate in the front office business field and product design process reached 28%, the sales process reached 50%, the underwriting process reached 35%, the risk control penetration rate in the middle and back office business sector reached 30%, the AI penetration rate in the investment field and market research and judgment process reached 31%, and the penetration rate of intelligent risk-return modeling reached 6.5%. Artificial intelligence has become an important means for the insurance industry to reduce costs and increase efficiency, optimize service experience, and strengthen risk prevention and control.