Customers Bancorp's Subsidiary Announces Multiyear Strategic Collaboration With OpenAI To Deploy AI Across Commercial Banking Operations

Leading commercial bank to collaborate with OpenAI, building one of the first AI-enabled regional banks in the United States

Customers Bank ("Bank"), the subsidiary of Customers Bancorp, Inc. (NYSE:CUBI) one of the nation's top-performing banking companies with nearly $26 billion in assets, today announced a multiyear strategic collaboration with OpenAI to deploy artificial intelligence ("AI") across its commercial banking operations, marking a defining moment in the Bank's transformation. This collaboration will position Customers Bank to become one of the first AI-enabled regional banks in the United States.

Leveraging OpenAI's advanced models, the Bank will seek to reimagine its lending, deposit, and payment lifecycles, with strict data governance and regulatory transparency at its core. This is an expansion of the relationship, which began in 2023 when Customers Bank was an early adopter to deploy ChatGPT Enterprise.