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Capita Lands GBP62 Million Contract Extension with European Telecoms Company

MT Newswires·12/19/2025 04:40:41
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04:40 AM EST, 12/19/2025 (MT Newswires) -- Capita's (CPI.L) Contact Centre business secured a four-year contract renewal worth 62 million pounds sterling with a European telecommunications company, according to a Friday release. The business process outsourcing company will continue delivering customer services, including technical support, chat and messaging and inbound sales, while extending its nearshore footprint and setting artificial intelligence-powered performance tools. The contract will start in January 2026, extending a partnership that began in 2014.