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Oakworth Capital Bank Maintains Industry-Leading Net Promoter Score, Reflecting Strong Client Satisfaction and Loyalty

Barchart·12/05/2025 11:56:00
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BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter Scores (NPS) in the mid-90s, a level of loyalty rarely seen in the financial services industry. NPS, developed by Bain & Company, is a nationally recognized benchmark that measures how likely clients are to recommend a company's services to others. In 2024, Oakworth achieved a score of 94, well above industry averages.

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