Technology Credit Union Selects eGain AI Knowledge Hub to Enhance Member and Employee Experience

SUNNYVALE, Calif., Aug. 11, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that Technology Credit Union (Tech CU) has selected eGain AI Knowledge Hub to modernize member service and establish a governed, AI-ready knowledge foundation across the enterprise. The credit union selected eGain for its comprehensive knowledge lifecycle management, composability, and agentic orchestration—capabilities recognized in eGain's designation as a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems (July 2026), including being named the top solution for compliance-driven service use cases.