On July 20, the Information Office of the State Council held a press conference to introduce the development of industry and information technology in the first half of 2026. Xie Cun, press spokesman for the Ministry of Industry and Information Technology and director of the Information and Communications Development Department, said that the Ministry of Industry and Information Technology will strengthen the regulation and governance of basic telecommunications markets, strengthen tariff management and marketing channel control, effectively curb irrational competition in the basic telecommunications market, and protect the legitimate rights and interests of users. “If it is discovered that a telecommunications company has problems with irregular operations or inadequate services, you can first file a complaint with the enterprise. If you are not satisfied with the results of the enterprise's complaint handling, you can also file a complaint with the Ministry of Industry and Information Technology.” Xie Cun said that the Ministry of Industry and Information Technology will guide and supervise enterprises to handle it properly. At the same time, service tracking and monitoring will be further strengthened. If irregularities are discovered, they will be dealt with in accordance with the law by means of interviews, notifications, and orders to rectify administrative penalties.

On July 20, the Information Office of the State Council held a press conference to introduce the development of industry and information technology in the first half of 2026. Xie Cun, press spokesman for the Ministry of Industry and Information Technology and director of the Information and Communications Development Department, said that the Ministry of Industry and Information Technology will strengthen the regulation and governance of basic telecommunications markets, strengthen tariff management and marketing channel control, effectively curb irrational competition in the basic telecommunications market, and protect the legitimate rights and interests of users. “If it is discovered that a telecommunications company has problems with irregular operations or inadequate services, you can first file a complaint with the enterprise. If you are not satisfied with the results of the enterprise's complaint handling, you can also file a complaint with the Ministry of Industry and Information Technology.” Xie Cun said that the Ministry of Industry and Information Technology will guide and supervise enterprises to handle it properly. At the same time, service tracking and monitoring will be further strengthened. If irregularities are discovered, they will be dealt with in accordance with the law by means of interviews, notifications, and orders to rectify administrative penalties.