On July 12, a netizen posted on a social platform that a foreign object suspected to be a “blue potato chip” was found in the Leshi potato chips. The matter attracted attention. On the evening of July 13, the relevant person in charge of Lexi said in response to a reporter's interview that the Lexi brand has paid attention to this matter and that it attaches great importance to it. The customer service has contacted the consumer, hoping to take back the product for internal inspection. However, according to information updated by the consumer in question on the social media platform at 8 p.m. on July 13, the official customer service of Lexi has already contacted her, and the customer service apologized for this situation. At the same time, after negotiations between the two parties, the consumer will return the suspected problematic potato chips to Loshi on the basis of retaining half of the normal potato chips and half of the “blue potato chips.” The consumer said that his family had eaten a few tablets of the potato chips involved, and there are no physical abnormalities so far. Lexi customer service took the initiative to ask if they needed to reissue a box of Lexi experience products, but she refused. Through this time, she hopes to understand the reason for the appearance of “blue potato chips,” the main ingredients, and food safety, and to return the purchase price of this bag of potato chips. Currently, since the potato chips involved have not been received, the nature and origin of the foreign matter has not been confirmed by Leshi.

On July 12, a netizen posted on a social platform that a foreign object suspected to be a “blue potato chip” was found in the Leshi potato chips. The matter attracted attention. On the evening of July 13, the relevant person in charge of Lexi said in response to a reporter's interview that the Lexi brand has paid attention to this matter and that it attaches great importance to it. The customer service has contacted the consumer, hoping to take back the product for internal inspection. However, according to information updated by the consumer in question on the social media platform at 8 p.m. on July 13, the official customer service of Lexi has already contacted her, and the customer service apologized for this situation. At the same time, after negotiations between the two parties, the consumer will return the suspected problematic potato chips to Loshi on the basis of retaining half of the normal potato chips and half of the “blue potato chips.” The consumer said that his family had eaten a few tablets of the potato chips involved, and there are no physical abnormalities so far. Lexi customer service took the initiative to ask if they needed to reissue a box of Lexi experience products, but she refused. Through this time, she hopes to understand the reason for the appearance of “blue potato chips,” the main ingredients, and food safety, and to return the purchase price of this bag of potato chips. Currently, since the potato chips involved have not been received, the nature and origin of the foreign matter has not been confirmed by Leshi.