The State Council approved the “Fifteenth Five-Year Plan” to expand consumption, which mentions innovative diversified resolution of consumer disputes. Continue to unblock and standardize channels for consumer complaints, promote online consumer dispute resolution mechanisms, and develop more offline unwarranted return units. Innovate and develop the cultivation of safe consumers, and develop basic units such as safe consumer stores and restaurants, and agglomeration areas such as safe consumer markets, business districts, and scenic spots. Standardize business activities such as online sales and live streaming. Continue to step up price supervision and inspection efforts, seriously investigate and punish illegal acts such as failure to clearly label prices and price fraud in accordance with regulations, rectify acts such as low price dumping in accordance with the law, and promote high real price quality. Strictly crack down on illegal acts of infringement and counterfeiting. Implement actions to clean up the rural consumer market. Improve the prepaid consumption supervision model.

The State Council approved the “Fifteenth Five-Year Plan” to expand consumption, which mentions innovative diversified resolution of consumer disputes. Continue to unblock and standardize channels for consumer complaints, promote online consumer dispute resolution mechanisms, and develop more offline unwarranted return units. Innovate and develop the cultivation of safe consumers, and develop basic units such as safe consumer stores and restaurants, and agglomeration areas such as safe consumer markets, business districts, and scenic spots. Standardize business activities such as online sales and live streaming. Continue to step up price supervision and inspection efforts, seriously investigate and punish illegal acts such as failure to clearly label prices and price fraud in accordance with regulations, rectify acts such as low price dumping in accordance with the law, and promote high real price quality. Strictly crack down on illegal acts of infringement and counterfeiting. Implement actions to clean up the rural consumer market. Improve the prepaid consumption supervision model.