According to Italy's ANSA news agency, the Italian antitrust agency Competition and Market Authority said on the 24th that it has ordered the US metaverse platform company to suspend implementation of relevant provisions. These provisions may exclude the company's competitor's artificial intelligence chatbot service from the messaging app WhatsApp. WhatsApp is an instant messaging application launched by Watts App, a subsidiary of the metaverse platform company. The Italian Competition and Markets Authority said in a statement that its ongoing investigation focuses on whether the metaverse platform's practice of integrating its own artificial intelligence service “Meta AI” into WhatsApp while possibly excluding competitors' artificial intelligence chatbot services constitutes an abuse of the company's dominant position in the market. The statement argues that this may limit the output, market access, or technological development of the artificial intelligence chatbot service market, thereby harming consumers' interests. The Italian Competition and Markets Authority also said that the actions of metaverse platforms may cause “serious and irreversible damage” to relevant market competition. The metaverse platform objected to this decision. A company spokesperson said the decision was “fundamentally wrong” and that other artificial intelligence chatbots, once connected through the company's commercial application interface, put pressure on existing systems, which were not initially designed to support such uses. The spokesperson stressed that the Italian antitrust agency believes that WhatsApp is equivalent to an “app store” in a sense, and the company does not agree with this.

According to Italy's ANSA news agency, the Italian antitrust agency Competition and Market Authority said on the 24th that it has ordered the US metaverse platform company to suspend implementation of relevant provisions. These provisions may exclude the company's competitor's artificial intelligence chatbot service from the messaging app WhatsApp. WhatsApp is an instant messaging application launched by Watts App, a subsidiary of the metaverse platform company. The Italian Competition and Markets Authority said in a statement that its ongoing investigation focuses on whether the metaverse platform's practice of integrating its own artificial intelligence service “Meta AI” into WhatsApp while possibly excluding competitors' artificial intelligence chatbot services constitutes an abuse of the company's dominant position in the market. The statement argues that this may limit the output, market access, or technological development of the artificial intelligence chatbot service market, thereby harming consumers' interests. The Italian Competition and Markets Authority also said that the actions of metaverse platforms may cause “serious and irreversible damage” to relevant market competition. The metaverse platform objected to this decision. A company spokesperson said the decision was “fundamentally wrong” and that other artificial intelligence chatbots, once connected through the company's commercial application interface, put pressure on existing systems, which were not initially designed to support such uses. The spokesperson stressed that the Italian antitrust agency believes that WhatsApp is equivalent to an “app store” in a sense, and the company does not agree with this.