Alkami study finds 44% of digital banking Americans want providers to better anticipate financial needs

• Alkami’s 2026 digital banking study found 44% of consumers want their primary financial provider to better anticipate financial needs and goals.
• Only 38% of regional and community institution customers reported improved recommendations, versus 51% at online-only providers—a 13-percentage-point gap.
• Digital experience quality matters to 85% of respondents when selecting a new primary financial provider.
• Financial management takes an emotional toll on 51% of participants; 52% look to their financial institution for guidance.
• Comfort with AI processing financial data reaches 67% when used to identify suspicious or fraudulent transactions and notify account holders.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Alkami Technology Inc published the original content used to generate this news brief on November 03, 2026, and is solely responsible for the information contained therein.