Insurers Expand AI Use Across Core Operations, ISG Says

• Insurers are embedding analytics and AI across core operations to support growth, according to ISG's 2026 insurance analytics report.
• Underwriting attracts the largest share of analytics and AI investment, with tools supporting faster information gathering and more consistent risk assessments.
• Claims investments target faster handling and fraud detection, while customer analytics help insurers improve retention and identify cross-selling opportunities.
• Growing data volumes and increasingly complex risks are driving operating-model changes, while regulatory requirements increase demand for AI transparency and accountability.
• Insurers are modernizing cloud-based data foundations and strengthening AI governance to support broader deployment.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202610191100BIZWIRE_USPR_____20261019_BW351293) on October 19, 2026, and is solely responsible for the information contained therein.