Companies Struggle to Convert AI Productivity Gains Into Financial Returns, Oliver Wyman Finds

• Oliver Wyman Forum's AI report finds productivity gains remain largely uncaptured, leaving a gap between adoption and measurable business returns.
• Only 8% of workplace AI users report company-wide standards for allocating saved time; 54% cite employee discretion or no explicit decision.
• CEOs reporting AI returns above 10% were 4.4 times as likely as laggards to deploy AI at scale in new revenue streams.
• Clearly governed AI embedded in everyday software delivers productivity gains for 88% of users, versus 52% where those conditions are largely absent.
• The report recommends holding senior leaders accountable for converting AI-generated capacity into measurable financial returns.

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