ISG study finds enterprises struggle to convert AI adoption into business value

• ISG research flagged a widening “AI value gap,” with enterprise AI adoption outpacing consistent business and financial returns in 2026.
• Survey of 400 large-enterprise executives split firms into Value Realizers, Value Seekers, Value Warriors based on AI value conversion efficiency.
• Decision quality gains rose 4.3% on average; new AI talent roles also increased 4.3%, while productivity improvements missed expectations.
• Work remains 55% human-led; firms expect it to drop below 40% by end-2027 as autonomous AI nearly doubles to 13%.
• Value Realizers reported workforce cuts at 48%; scaling still hits friction, with Value Warriors citing architecture complexity, technical debt, infrastructure limits.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ISG - Information Services Group Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260923592056) on September 23, 2026, and is solely responsible for the information contained therein.