Shinhan Bank probes customer data leak after unauthorized access to some services

• Shinhan Bank identified a customer data leak tied to abnormal external access to some services.
• Security controls were deployed immediately. Reviews of affected systems are underway with regulators and external specialists.
• Financial impact remains unquantified. The bank is assessing potential effects on operations and results.
• Plans include a full reset of its information-security framework, tighter policies, expanded staff training to prevent recurrence.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Shinhan Financial Group Co. Ltd. published the original content used to generate this news brief via DART, the regulatory disclosure system operated by the South Korea Financial Supervisory Service (FSS) (Ref. ID: 20261002800005), on October 02, 2026, and is solely responsible for the information contained therein.