Shinhan Bank reports unauthorized access, customer data obtained in cyber incident

• Shinhan Bank identified unauthorized external access to certain services, resulting in customer information being obtained.
• Systems review launched, security controls tightened, joint probe underway with authorities and external cybersecurity specialists.
• Shinhan Financial Group cannot yet quantify any impact on financial condition, operating results, or business activities.
• Information security framework under review, with steps planned to prevent recurrence and expand employee cybersecurity training.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Shinhan Financial Group Co. Ltd. published the original content used to generate this news brief via EDGAR, the Electronic Data Gathering, Analysis, and Retrieval system operated by the U.S. Securities and Exchange Commission (Ref. ID: 0001193125-26-409712), on October 01, 2026, and is solely responsible for the information contained therein.