In response to the customer's reaction that they found maggots on it when they bought the cake at Sam's store in Foshan, Guangdong, Sam responded: “Sam attaches great importance to food safety. After receiving relevant feedback from members, we immediately carried out a third-party inspection. The relevant situation description is as follows: As the member informed that the actual item had been discarded, the third-party professional organization Yikang issued a report through video research and investigation and issued a report showing that the live bugs in the video developed for about 3 to 5 days at an appropriate temperature. However, the entire production and transportation process of this product is in a cold chain environment of 0-4℃, making it difficult for insect eggs to develop at this temperature; at the same time, production monitoring was carried out on the same day. The blueberries and strawberry ingredients were all cleaned according to specifications, and no wormholes were found in the blueberries in the member's video footage. Combining all the information, it is extremely unlikely that this bug will occur during production and cold chain transportation.”

In response to the customer's reaction that they found maggots on it when they bought the cake at Sam's store in Foshan, Guangdong, Sam responded: “Sam attaches great importance to food safety. After receiving relevant feedback from members, we immediately carried out a third-party inspection. The relevant situation description is as follows: As the member informed that the actual item had been discarded, the third-party professional organization Yikang issued a report through video research and investigation and issued a report showing that the live bugs in the video developed for about 3 to 5 days at an appropriate temperature. However, the entire production and transportation process of this product is in a cold chain environment of 0-4℃, making it difficult for insect eggs to develop at this temperature; at the same time, production monitoring was carried out on the same day. The blueberries and strawberry ingredients were all cleaned according to specifications, and no wormholes were found in the blueberries in the member's video footage. Combining all the information, it is extremely unlikely that this bug will occur during production and cold chain transportation.”