At the Investor Day event held on September 17, Salesforce positioned AI as an “interface revolution” and received positive reviews from Wall Street. Citibank analyst Tyler Radke pointed out that the company is using AI Force to build a new layer of interaction between users, enterprise data, and cutting-edge models, so that users can directly interact with AI agents rather than traditional software applications. William Blair analyst Arjun Bhatia described this trend as “headless,” believing that this is the only way for existing software to integrate AI, and praised AI Force for expanding the headless experience to multiple platforms.

At the Investor Day event held on September 17, Salesforce positioned AI as an “interface revolution” and received positive reviews from Wall Street. Citibank analyst Tyler Radke pointed out that the company is using AI Force to build a new layer of interaction between users, enterprise data, and cutting-edge models, so that users can directly interact with AI agents rather than traditional software applications. William Blair analyst Arjun Bhatia described this trend as “headless,” believing that this is the only way for existing software to integrate AI, and praised AI Force for expanding the headless experience to multiple platforms.