Resurgens Technology Partners’ Doug Guess urges shift of AI spend from cost line to investment category

• Resurgens Technology Partners management urged companies to treat AI spend as an investment category, shifting reporting toward drivers and returns.
• Recommended three core dashboards covering cost efficiency, ROI attribution to the P&L, and workforce leverage using a ROSE+ productivity metric.
• Highlighted prompt caching, model routing, and spend tagging via gateways such as AWS Bedrock to curb inference costs and improve allocation.
• Cited an ROI example: 1,900 support-ticket drafts cost $8,400 in AI usage, replacing about $13,000 in labor value for 58% return.
• Advised tiering AI initiatives by payback period for budgeting, setting minimum inference-efficiency thresholds for new products and a ROSE+ baseline.

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