Visa research finds 23% of US consumers trust GenAI to handle payments in agentic commerce

• Visa published a Trust Index on agentic commerce, signaling trust as the key constraint on AI-driven shopping and payments adoption.
• Only 23% of U.S. consumers trust GenAI to execute payment transactions on their behalf.
• Trust rose to 61% when Visa was named as the payments brand handling agentic transactions; 68% among ages 18-34.
• Frequent AI users showed 71% trust in Visa for AI-powered payments, indicating higher adoption potential in heavy-user segments.
• Survey ran May 26-28, 2026, with 2,065 U.S. consumers; brand-level payment question sample was 1,028-1,034.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Visa Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 202609090700BIZWIRE_USPR_____20260909_BW232260) on September 09, 2026, and is solely responsible for the information contained therein.