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ACI research shows retailers prioritize richer payments data over cost savings in orchestration platforms

PUBT·08/27/2026 14:01:35
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ACI research shows retailers prioritize richer payments data over cost savings in orchestration platforms
  • ACI Worldwide research found 47% of retail payments professionals rank richer payments performance data as the top orchestration benefit.
  • Improved ability to retry declined transactions without customer friction ranked second at 44%, signaling focus on approval recovery.
  • Competitive routing to cut processing costs ranked lowest at 19%, despite 60% measuring optimization success mainly by processing cost.
  • Board-level visibility remains limited, with 25% calling payments optimization a top-tier strategic priority at board level.
  • Over the next 12 months, 61% plan external optimization support, 57% plan orchestration expansion, 30% plan AI tools.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ACI Worldwide Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20260827356564) on August 27, 2026, and is solely responsible for the information contained therein.