Peer-reviewed analysis of 189,225 intake appointments in all 50 states, published in JMIR Mental Health, is the clearest national picture to date of suicidal ideation among people starting outpatient mental health care
NEW YORK, Aug. 25, 2026 /PRNewswire/ -- Headway, the company building a new mental healthcare system that everyone can access, today announced the publication of peer-reviewed research in JMIR Mental Health finding that 18.6% of commercially insured patients reported some level of suicidal ideation at their first outpatient mental health appointment through Headway. Among all patients, 2.1% reported such thoughts nearly every day.

The study analyzed Patient Health Questionnaire-9 (PHQ-9) responses from 189,225 patients ages 6 to 64 who began care with a Headway clinician between January 2024 and October 2025, in all 50 states and the District of Columbia.
Among the most important findings:
"The scale of our network gives us insight into questions that haven't yet been answered," said Dr. Nicole Benson, Head of Clinical Product at Headway and the study's senior author. "Understanding who is arriving for care and what they're experiencing helps clinicians give the most effective, informed care. We publish these learnings more broadly because the field benefits when those answers belong to everyone."
"I am struck by the number of patients expressing suicidality at their initial presentation," said Dr. Taft Parsons III, co-author of the report. "This study has real world implications for screening and identification of patients in need of services and how to treat them."
Headway analyzes data like this because a network of more than 85,000 clinicians can see patterns no single practice can, and the company has built its safety response around what it finds. A positive response on item 9 notifies the treating clinician, the patient receives crisis resources, and patients have access to a crisis line staffed 24 hours a day. The validated Columbia-Suicide Severity Rating Scale (C-SSRS) is available to clinicians on Headway for follow-up assessment.
The full paper, including state-by-state figures and the care gap analysis, is available in JMIR Mental Health.
If you or someone you know is struggling or in crisis, the 988 Suicide & Crisis Lifeline is a free, confidential service available 24 hours a day, seven days a week. Call or text 988, or visit 988lifeline.org.
About Headway
Headway is building the modern mental healthcare system where everyone can get the right care from the right therapist, covered by insurance. Today, we're the largest mental health provider network in the country, with over 85,000 providers across race, gender, ethnicity and specialty working with Headway to run their private practice. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia, and has funding from a16z (Andreessen Horowitz), Accel, Forerunner Ventures, Spark Capital, Thrive Capital and Health Care Service Corporation.
Contact
Gabriella Lourie
gabriella.lourie@findheadway.com
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SOURCE Headway